About Us

Petsuppliesaustralia.com.au aims to provide our customers with a wide range of quality Pet products and Medications at the lowest possible price.   

 Our business philosophy is to offer you a range of quality products delivered Australia wide in the quickest possible time, ensuring industry leading customer service. 

As an online business we do not have a shop front or showroom allowing us to focus on superior supply chain efficiency. This ensures your goods are competitively priced and arrive in good order utilising the latest supply chain technologies. Our leading edge systems allow us to offer you the most competitive freight rates available and our policy is to recover delivery costs without profiting from them. 

We are always improving and growing our range to ensure that you get the most available options from any other reseller in the market. 

Sorry all Orders must be placed Online - No Phone Orders 

Our entire product range is backed by a 12 month warranty for faulty items. Returns or credits are subject to a handling charge. We endeavour to maintain a high level of supply, and provide prompt customer feedback on enquiries or issues.

 

All products pricing include GST with freight charges being calculated at check out. Occasionally we will need to add an additional surcharge to cover third party delivery charges in remote areas. We will contact you directly if surcharges are applicable.

 We have established links with many suppliers in both Australia and overseas and in most cases can source products that are not listed on the site. Please contact us directly via email or telephone to discuss your requirements.       

Sorry all Orders must be placed Online -  No phone orders


This is a secure site supported by all the major Australian banks which provides the highest level of security for your credit card transaction. More information on this is available from www.eway.com.au. (eway is PCI DSS Certificate confirms that eWAY has been assessed by Securus Global and found to be compliant against the PCI Data Security Standards.PCI DSS “Payment Card Industry Data Security Standard” - a set of standards created by card issuers such as Visa and MasterCard to ensure the security of credit card details online.)  

 

Our website is 256 bit SSL (Secure Sockets Layer) certificate is a globally accepted technology that helps a customer to confirm the website they are dealing with is secure. SSL certificates secure your customers’ online transactions by encrypting credit card and personal information and providing a safe route of communication for your online payments.  All forms of payment are accepted including Paypal, Direct Deposit and Cheque/Money Orders.

 We are available via email at

petsuppliesaustralia@gmail.com

 

Thank you,

From the team at Petsuppliesaustralia.com.au 

Pet Supplies Australia Pty Ltd
P.O. Box 57
Austral NSW 2179
ABN:  81 137 169 656